Program Name:
Arch Dental + Aesthetics SMS Notifications & Reminders
By using this website, you are acknowledging and agreeing to the terms of this policy.
By opting in to our SMS program, you agree to receive text messages from Arch Dental + Aesthetics related to:
Appointment confirmations, reminders, schedule updates, and follow-up messages
Important service or clinic notifications (e.g. hours, closures, pre- or post-treatment instructions)
Occasional marketing communications about services, events, promotions, and special offers
Messages may be sent using automated technology or standard phone systems, but will always be related to our dental and aesthetic services.
You may opt in to receive SMS messages from us when you:
Check the SMS consent box on our website forms and submit your mobile number
Provide verbal or written consent in person at our clinic
Text an opt-in keyword (if applicable) in response to our advertising
Request SMS communications directly from our team
SMS consent is optional and not a condition of receiving treatment or becoming a patient.
You can cancel the SMS service at any time.
Simply text “STOP” in reply to any message you receive from us.
After you send “STOP,” we will send you a confirmation SMS to confirm you have been unsubscribed.
Once confirmed, you will no longer receive SMS messages from us at that number.
If you wish to rejoin later, you may opt in again (for example, by submitting a new consent form or checking the SMS consent box on a web form), and we will resume sending messages to you.
If you experience issues with the messaging program or need assistance, you can:
Reply “HELP” to any message for basic help information, or
Contact our office directly at (778) 805-ARCH during business hours.
Mobile carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and from you to us.
Message frequency varies. You may receive more messages around appointment times and fewer at other times.
If you have questions about your text or data plan, please contact your wireless provider.
By providing your mobile number and opting in:
You confirm that you are the current subscriber or authorized user of the mobile number provided.
You agree to notify us if your mobile number changes or is reassigned, so that messages are not sent to the wrong person.
You agree to keep your contact information accurate and up to date.
Our use of your personal information, including your mobile number and any SMS messaging data, is governed by our Privacy Policy:
Privacy Policy
In addition to the commitments in our Privacy Policy, we further state:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may update these SMS Terms from time to time. The “Last updated” date at the top indicates when changes were last made. Your continued receipt of SMS messages after an update means you accept the revised terms.
If you have questions about these SMS Terms or our SMS program, you can contact us at:
Arch Dental + Aesthetics
601-805 W Broadway, Vancouver, BC V5Z 1K1
Phone: (778) 805-ARCH
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